Gene Carlo Gallardo

Applied AI Engineer ยท Systems Developer ยท Automation Architect

I build AI systems that ship to production and solve real business problems.

About

I am an Applied AI Engineer and Systems Developer based in Melbourne, Australia. As founder of Syntyx Labs Pty Ltd, I design and ship intelligent automation platforms, agent-based applications, and multi-user SaaS tools for real business operations. My background spans logistics, healthcare, finance, and real estate, giving me firsthand understanding of the operational problems that AI can actually solve. I do not just build what is technically possible. I build what is genuinely useful.

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Based in Melbourne

Victoria, Australia

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Founder

Syntyx Labs Pty Ltd

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15+ Years

Cross-domain experience

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Languages

English & Filipino

Skills

AI and Machine Learning

LLM Integration Prompt Engineering AI Agents OpenAI API Claude API RAG Pipelines Workflow Automation Conversational AI Agent Orchestration

Software and Systems Development

Python TypeScript Mobile App Dev Web App Dev REST APIs UI/UX Design Multi-user Platforms Admin Dashboards Data Pipelines System Architecture Docker AWS/GCP

Business and Operations

Process Automation Financial Systems CRM Workflows Project Management Client Management Cross-team Leadership Business Intelligence

Projects

3000 Auto Spa: On-Demand Service Marketplace

Built

A complete on-demand mobile detailing platform connecting customers and service providers, with centralised admin dashboard and intelligent routing.

Mobile Apps Admin Dashboard Real-time Routing

Autonomous AI Customer Service Agent

Deployed

An intelligent AI agent that handles inbound enquiries, books appointments, and manages follow-up communications across multiple business contexts.

LLM APIs Conversational AI Multi-client

Tax and Invoice Management System

Deployed

A smart financial platform for small business invoicing, GST tracking, and automated reporting with document parsing and data extraction.

Financial Systems Document Parsing Automation

Lead Generation and Directory Engine

Deployed

An automated pipeline that harvests structured business intelligence from public directories at scale, with deduplication and CRM-ready output.

Data Pipelines Automation CRM Integration

Syntyx Labs: AI SaaS Product Studio

Active

Gene's software studio, building, testing, and delivering AI-powered tools and automation platforms for small and medium businesses.

Full Stack AI Products SaaS

Experience

Founder and Systems Developer

Syntyx Labs Pty Ltd
Melbourne, VIC
2022 - Present
  • Design and develop AI-powered automation platforms for SMB operations
  • Build conversational AI agents, lead generation tools, and business intelligence dashboards
  • Deploy production systems serving multiple client businesses simultaneously

Logistics Coordinator and Client Relations

Enterprise Logistics Solutions
Melbourne, VIC
2019 - Present
  • Coordinate complex logistics operations and supply chain management
  • Manage client relationships and communication workflows
  • Optimize operational processes through systematic analysis and improvement

NDIS Support Worker

Healthcare Sector
Melbourne, VIC
2023 - 2025
  • Provide personalized support services for individuals with disabilities
  • Develop and implement care plans tailored to individual needs
  • Coordinate with healthcare professionals and family members

Real Estate Sales Manager

Goshen Land Capital Realty and Development
Philippines
2012 - 2018
  • Managed sales team and developed client acquisition strategies
  • Built and maintained client relationships across property development projects
  • Achieved consistent sales targets through systematic process optimization

Financial Adviser

AXA Philippines and Philam Life Insurance
Philippines
2010 - 2012
  • Provided financial planning and insurance consultation services
  • Developed comprehensive financial strategies for individual and corporate clients
  • Maintained high client satisfaction through transparent communication and reliable service

Education

Diploma in Engineering (Fabrication Trade)

Melbourne, Australia
2020 - 2022

Diploma in Leadership and Management

Original Campus Australia
2019 - 2020

Bachelor of Science in Nursing

University of the Cordilleras, Philippines
2006 - 2010

Certificate IV in Mortgage Broking

TBC
2025 - Present Ongoing

Certifications

White Card Victorian Drivers Licence Forklift Operator First Aid Certified

Let's Build Something

Whether you're hiring, have a project in mind, or just want to connect, I'd love to hear from you.

Phone 0420 418 888
Location Melbourne, VIC, Australia